Your telephone service cannot legally be switched from your existing authorized telephone company to one of Level365 carrier partners unless we verify the switch by following method:
- provides and obtains your signature on a letter that indicates, in writing, that you want to switch authorized telephone companies;
We do this with a Letter of Agency (LOA).
Letter of Agency: Any written or electronic LOA used to confirm a an order must include: (1) your billing name and address; (2) each telephone number to be switched; (3) a statement that you intend to change from your current authorized telephone company to Level365; (4) a statement that you designate Level365 to act as the agent for this change; and (5) a statement that you understand that there may be a charge for this change. To the extent that a jurisdiction allows the selection of additional authorized telephone companies for local, local toll, or long distance calls, the LOA must contain separate statements regarding those choices, although a separate LOA for each choice is not necessary.
We have included all of the necessary verbiage and fields required in our LOA form.