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Forwarding your extension from your phone.

This article will explain how to use a star code to forward your calls.

 

To see how to forward your calls using MVP (https://myvoiceportal.com) please see This Article

 

On your phone's keypad type in *72 plus the 7 or 10 digit number you wish to forward your calls to.

 

For instance,  you wish to forward your extension to your cell phone, which is 317-555-1234. You would type, "*725551234" then press Send or Dial  if you are local to 317 area code. If you were not local you would simply type 10 digits, "*723175551234" then press Send or Dial.

 

You will then hear the operator recite back the number you are forwarding to.

 

To disable this call forward, type in "*73" then press Send or Dial.

 

You will then hear the operator saying that the call forwarding has been disabled.

 

 

 

 

 

 

If you are a member of a Call Queue or Hunt Group, any calls to the Call Queue or Hunt Group will not be forwarded using this method.  Please contact support if you would like these calls forwarded.

 

 

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