Fax to Email

This article will tell you what to look for when receiving fax to emails

Receiving a Fax to Email is as simple as checking your email inbox.  Here are some Frequently Asked Questions about this feature:

I didn't get the email with the Fax.  The other party said they sent it!

  • Please check your Junk Folders and Spam folders, sometimes these messages will be filtered unintentionally.

I checked my Junk and Spam folders and nothing was there.  My email provider/IT company says they need the sender's email address and IP address to whitelist it?

  • The Fax server sends as postmaster@level365.com and is sending from IP address 204.13.16.82
Have more questions? Submit a request