This article will demonstrate how to use a Fax ATA to send and receive faxes

Level365 will configure the Fax ATA for you.  You will just need to plug it in.

Here is the back of a Fax ATA.


  1. First plug the WAN port into an active network port with an Ethernet cable( RJ45).  The ATA will need to pull an IP address via DHCP.
  2. Next connect a phone cord (RJ11) from the port marked LINE (or similar)  on your fax machine to Phone port 1 on the Fax ATA.  If we programmed the FAX ATA for 2 DIDs/Fax machines, plug the second fax machine into Phone Port 2

Fax ATA lights

  • Now connect the Power and allow it to initialize.  There is no ON/OFF switch so the Fax ATA turns on as soon as you connect the power.
  • The POWER LED is lit (green) when initialization completes, about 1 minute.  The STATUS LED will change from red to solid green.
  • The unit might automatically reboot within the first few minutes after downloading updated settings from the server. Wait for all 3 lights to again turn solid green
  • Phone1 will blink when a fax is being processed.
  • WAN will flash orange/green when it is communicating with the network.
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