Individual users may have Music on Hold that is separate from the organization. This article explains how to set this up, and how to manage it.
Navigate to Music On Hold
Navigate to the Music On Hold section along the Menu bar.
Select User
By default, when you are logged in as an Office Manager or higher, the Music On Hold is managed the organization. To select the user whose Music On Hold you'd like to manage, simply type that user's extension number in the 'Find a user's music' field.
Manage Music On Hold
In this example, the user already has one file uploaded: Song 1. You can preview the file (1), download it (2), edit the name (3), or delete it (4).
Adding Music
You can add additional Music On Hold to a user by clicking on Add Music and selecting the file and naming it.
Reordering Music
You can reorganize the music when there are multiple songs uploaded. Simply drag the up/down arrows to arrange as you'd like.
Click Save when finished to apply the changes.