Hotdesking with Level365 allows users to dynamically assign any available desk phone to their account, facilitating flexible workspace arrangements. To assign a phone, log in to the Level365 Web App, navigate to 'Phones', and select 'Activate Phone'. Enter the extension displayed on the desired phone and click 'Call'. Answer the ringing phone and input your voicemail PIN followed by '#'. This process assigns the phone to your account, enabling you to use it as your own.
Answering rules will follow your account regardless of what phone you use.
How to assign a phone
1. Login to app.level365.com.
2. Select Phones from the top menu bar.
3. Select Activate Phone from the top-right.
4. In the resulting dialogue box, enter the extension listed on the phone you wish to use and click Call.
5. When the phone rings, pick up the receiver and enter your voicemail PIN followed by the pound (#) sign. This will assign the phone to your account, and automatically forward any of your calls to that phone.
6. After that, you're done! The phone can then be used normally like any other non-hotdesk phone.
The message light on your phone will not flash for existing or new messages when you move to a new phone. However, the voicemails will still be retrievable from the new phone.
Also, the extension displayed on the phone screen will not change. It will always display the extension of the original owner.
How to release a phone
Releasing a phone can only be performed from the account that assigned the phone or using an Office Manager account.
If you need to use a phone currently assigned to someone else, simply perform the steps above to re-assign the phone to yourself.
1. Login to app.level365.com.
2. Select Phones from the top menu bar.
3. Click the red X icon to the right of the phone you wish to release.
4. After that, you're done! The phone will now return to its original owner.