This article will explain how to block inbound numbers at the individual User level.
Calls routed via a Call Queue or Group will ignore this blocking method. Please contact support to have numbers blocked at the Queue/Group/DID level.
Start by browsing to the Portal at https://app.level365.com and logging in with your credentials.
Click the Answering Rules icon at the top, then Allow/Block.
You will be presented with the following screen.
Enter the 10-digit number you wish to block and click the + symbol, and click Done when finished. The specified number(s) will be immediately blocked.