Copying Voicemails to Multiple Extensions

This article will demonstrate how to copy voicemails to other extensions within the domain.

You must have Office Manager permissions to complete this article. If you do not or are unsure, please contact support.

Each user who receives a copy of a voicemail can manage their copy without affecting other users' copies.

Start by browsing to the Portal at https://app.level365.com and logging in with your credentials.

Click Manage Organization in the top-right of the screen.

Click Users and browse to the account to be modified.

Click the Voicemail tab. In the Copy to extension(s) field, enter the extension or name of the user you would like to receive copies of your voicemails. To add multiple users, click the green plus symbol to add another row.

When all desired users are present, click the Save button at the bottom of the screen.

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