Support is available to assist with technical or operational issues.
Level365 offers support for technical or operational issues. Regular support hours are Monday to Friday, 8:00 AM to 5:30 PM EST, with emergency after-hours support for service-impacting issues. Contact methods include dialing 611 from any Level365 extension, calling (317) 810-0024 or (800) 590-2568, using the chat feature in the Web App or Help Center, or submitting a support ticket through the Help Center.
Emergency after hours support available for service impacting issues.
You may reach us via the following methods at any time:
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Call:
- Dial 611 from any Level365 extension
- Call (317) 810-0024 or (800) 590-CLOUD (2568) and hit option 1 for Technical Support
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Chat:
- Via Web App or Help Center by clicking the Support button in the bottom left of this screen
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Support Ticket:
- Click HERE to submit a request