What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your website, business stationery, printed checks, contact Information, pet ID tags, or advertising materials to ensure the area code is included. Important safety and security equipment, such as medical alert devices, and alarm and security systems must be programmed to use 10-digtt dialing. Many systems operate on 10-diglt dialing by default but some older equipment may still use 7-dlglts. Please contact your medical alert or security provider if you don't know whether your equipment needs to be reprogrammed to accommodate the upcoming change to 10-digit dialing.
What will remain the same?
- Your telephone number, including current area code, will not change.
- The price of a call, coverage area, or other rates and services will not change due to the overlay.
- What is a local call now will remain a local call regardless of the number of digits dialed.
- You will still have to dial 1+area code + telephone number (11-digit dialing) to place a long-distance call within the 317/463 Area Code.
- You can still dial just three digits to reach 911.
- If 211, 311, 411, 511, 611. 711 or 811 are currently available in your community, you will still dial these codes with just three digits.
Who may you contact with questions?
If you have any questions regarding information provided in this article, please contact our client support team through your normal channels.
Information courtesy of Level 3 Communications.