• Desktop Call Control
• How to Enable Voicemail Transcription
• Accessing voicemail through the portal
• Voicemail
• Call History
• Call Handling
• Using Single Sign On (SSO)
• Robocall and Spam Protection
• Utilizing Chat Within The Portal
• Utilizing Multi-factor Authentication
• Using the Attendant Console
• Changing Personal Settings
• Video Collaboration Features
• Copying Voicemails to Multiple Extensions
• Transferring calls via the portal
• Hotdesking - How to setup a phone to hotdesk
• Changing Portal password
• Password Reset
• Forwarding your extension using the Portal
• Blocking inbound numbers using the Portal
• How to add multiple email recipients to a voicemail extension