• Phone Number Treatments
• How to apply a time frame
• Record Auto Attendant Greeting
• Dial by Name Directory/ Company Directory
• Creating a Time Frame
• Recording Intro Greetings
• Customizing your hold music
• Using Button Builder for Button Management
• Auto Attendants
• Shared Contacts
• Call Center Reporting
• Routing DIDs Using Timeframes
• Call History
• Scheduled Call Reports
• Reset/Recycle User Accounts in Bulk
• Viewing external phone numbers (DIDs)
• Using Speech Keywords in Auto Attendants
• Answering Rules
• 911 Address
• Call Recording
• Managing User Music On Hold
• Phone Number Treatment
• Copying Voicemails to Multiple Extensions
• How to Enable Voicemail Transcription for Other Users
• Provisioning a Phone using the Portal