Level365 offers two softphone applications that take call handling beyond the desk phone: the Level365 Softphone for Desktop, available for Windows and Mac, and the Level365 Softphone mobile app, available for iOS and Android. Both apps can place and receive calls, access voicemail, and send text messaging.
Simultaneous Ring (Sim Ring) is turned on by default in Answering Rules, so incoming calls ring the desk phone and any softphone apps at the same time and can be answered from any device.
Below are resources that go over installing, logging into, and operating both applications
Level365 Desktop Application
The Level365 Softphone for Desktop provides calling, voicemail, and text messaging on Windows and Mac computers, with no desk phone required. The guide below covers downloading the app, logging in, and using its main features.
- Level365 Softphone for Desktop: Download links, login steps, and a full walkthrough of the desktop app's features.
Level365 Softphone for Mobile
The Level365 Softphone mobile app provides the same calling, voicemail, and text messaging features as a desk phone on Android and iOS devices. The guides below cover installing, logging in to, and using the app on each platform.
- Level365 Softphone for Android: Full user guide for Android devices.
- Level365 Softphone for iOS: Full user guide for iPhone and iPad.