This guide explains how to deploy the Level365 Windows Desktop Softphone silently and at scale using both the MSI and EXE distribution methods. For silent, bulk, MDM, or administrative deployments, the MSI installer is generally the preferred and more versatile option.
MSI Installation Options
The MSI installer supports several user-interface levels, per-user vs per-machine scope, administrative extraction, and uninstallation methods. The examples below use a sample file name Level365_Softphone.msi —adjust as needed.
Installs the application using the default Windows Installer behavior.
msiexec /i Level365_Softphone.msi /quietUse this for a fully invisible installation with no prompts or interface shown to the user.
msiexec /i Level365_Softphone.msi /quietUse this for unattended installs where you want to show a progress bar only, without user interaction.
msiexec /i Level365_Softphone.msi /passiveRun Command Prompt as an administrator to install for all users. Otherwise, the per-machine install may fail or silently fall back to per-user.
msiexec /i Level365_Softphone.msi ALLUSERS=1Combine with quiet mode if desired:
msiexec /i Level365_Softphone.msi ALLUSERS=1 /quietAn administrative installation extracts the application’s files into a network-sharable folder. It does not install the application on the local machine; it prepares the files for deployment to multiple users or systems.
msiexec /a Level365_Softphone.msiThis command will prompt for a network path where the extracted installation files should be placed.
MSI Uninstall Options
You can uninstall the application using the MSI installer from the command line, either using the original .msi file or the Product Code GUID
msiexec /x Level365_Softphone.msiIf you do not have the .msi file, use the Product Code (a unique identifier for the installed product). You can find it in the registry or via PowerShell.
msiexec /x "{PRODUCT-CODE-GUID}"How to Find the MSI Product Code
PowerShell example to list installed products and their identifiers:
Get-WmiObject -Class Win32_Product | Where-Object { $_.Name -like "*<NAME>*" } | Select-Object Name, IdentifyingNumberReplace <NAME> with the display name of the installed app. The IdentifyingNumber in the output is the Product Code GUID.
MSI Installation Additional Arguments
These arguments can be combined with any install or uninstall mode (default, passive, or silent):
Restart Behavior
| Option | Description |
|---|---|
/norestart |
Prevents automatic system restart |
/forcerestart |
Forces reboot after the process completes |
/promptrestart |
Prompts user to restart if needed |
Examples
Install the app in passive mode and force a restart:
msiexec /i Level365_Softphone.msi /passive /forcerestartUninstall the app silently with logging and without restart:
msiexec /x Level365_Softphone.msi /quiet /norestart /l*v uninstall.logSilent EXE Installation
While MSI is generally preferred, you can still perform a fully silent EXE install. The following command installs without prompts and can target all users:
installer_name.exe /S /AllUsers /D=<path>Where:
- /S installs the application silently without prompts.
- /AllUsers installs the application for all users with access to the folder specified by /D.
- /D specifies the destination path where the application is installed.
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