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  1. Level365 Help Desk
  2. Technical Resources

Technical Resources

This section includes technical documentation for the Level365 UC platform covering system configuration, network requirements, supported devices, and platform updates. These articles are intended to support setup, maintenance, and troubleshooting as needed.

Status and Updates

  • Level365 Network Status Page
  • Application and Platform Updates

Networking Information

  • Level365 Best Practices for Connectivity and Call Performance
  • Level365 UC Ports and IP Addresses
  • VLAN Configuration for Level365 Services
  • Call Quality Overview and Troubleshooting
  • What is an EdgeMarc
  • Edgemarc Session Border Controller Setup Form
  • See all 7 articles

Device Information

  • Re-Using Existing IP Phones with Level365 – Bring Your Own Device (BYOD)
  • Troubleshooting an offline phone - "No Service"
  • Wireless Handset Solutions - DECT & Wi Fi

Products

  • The UC System
  • Contact Center

Partners

  • Become a Partner
  • Referral Program

Resources

  • Resource Center
  • Blog
  • White Papers
  • Book Demo
  • Case Studies
  • Trust Center

Support

  • Open a Ticket
  • Customer Satisfaction
  • Knowledge Base
  • Billing
  • Status
  • Training Webinars

Quicklinks

  • iOS App
  • Android App
  • CRM Connect for Chrome
  • Level365 CRM Connect Pro
  • Softphone for Windows
  • Softphone for Mac (Silicon)
  • Softphone for Mac (Intel)
  • Contact Us
  • Privacy Policy
  • Terms and Conditions
  • Trust Center
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