Level365 Softphone for iOS

Welcome to the User Guide for your iOS Level365 Softphone. This guide is designed to help you use your Mobile App effectively and get the most out of its features. This guide will provide step-by-step instructions to using your Mobile App to make and receive calls, access voicemail, and more.

To use this application the following special characters CANNOT be used in your password % & + ;

Click Here to be directed to the Apple App Store.

Installation Instructions

Go to App Store and search for Level365 Softphone. Ensure Level365 is the Owner and matches our logo.

  1. Click Get
  2. Enter in account login for install if needed

Login Instructions

In order to login you will need the following:

  • Portal Username (example: 123@company.com)
  • Portal Password

After entering in the above login credentials click Sign in.

Upon first login you will be prompted to Allow or Don't Allow permissions. For the Mobile App to properly work we require Microphone permission be Allowed. The Microphone permission will not prompt until your first call.

Contacts: This will allow you to view your contacts from your mobile phone within the Mobile App. This permission can easily be Enabled or Disabled at anytime.

Have more questions? Submit a request