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Inventory Overview – Numbers, SMS, Devices, & Emergency Settings

The Inventory page in the Level365 web app is the central place to manage phone numbers, SMS numbers, devices and emergency settings for an organization. Administrators can see how numbers are assigned and which devices are connected, update existing assignments and review emergency settings.

Inventory page tabs in the Level365 web app

Phone Numbers

The Phone Numbers tab lists all Direct Inward Dialing (DID) numbers assigned to the organization.

SMS Numbers

The SMS Numbers tab lists all SMS-enabled phone numbers in the organization.

For more details and instructions, see Managing Phone Numbers and SMS Numbers.

Phone Hardware

The Phone Hardware tab lists all devices registered to the organization. Each entry shows the device details, whether the device is online or offline, and whether it is configured in Button Builder. Devices can be added by entering the MAC address and assigning the device to a user extension.

For instructions on adding a phone or moving one to a different user, see Adding or Reassigning an IP Phone to a User.

Emergency and Legacy Options

The Emergency Endpoints, Emergency Addresses and Emergency Numbers (Legacy) tabs are used to review and configure the details required for E911.

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