This article goes over how an Office Manager can go about reassigning an extension in the organization portal
Office Managers will have two views of the portal, their individual portal and the organization portal. To find how to switch between views, click HERE
Go to Users
Click on the Name of the Extension to be Reassigned
Click on Advanced
Click on Reset User
Once you click on Reset User, check the box Recycle User then Reset
When resetting and reassigning an extension, you can select different options to save or delete settings from the previous user. To keep any of the settings, leave the boxes unchecked next to the options before clicking Reset
A message asking to confirm you want to reset the extension will pop up. Click reset to confirm
Fill Out the First Name, Last Name, and Email
Click Save
Checking Send Welcome Email is optional