Shared Contacts allow you to maintain an external directory at the domain level. These contacts are visible to all users on the domain, and can only be edited or added by administrators.
Start by browsing to the Portal at https://app.level365.com and logging in with your Office Manager credentials.
If Manage Organization appears at the top of the screen, click it.
Click Users, then click Shared Contacts.
Click Add Shared Contact.
Enter the Shared Contact information and click Save.
The shared contact will now be visible to all users on the domain anywhere they can view contacts. This includes the Portal, Mobile Connect, Web Phone client, and Attendant Console.