User Guides
User Guides for Level365 Unified Communications as a Service (UCaaS)
Miscellaneous
Fax
Phone Use
- Conference Bridge Leader Star Codes
- General Use Star Codes
- Forwarding your extension from your phone using the voice mail tree
- Voice mail **In Depth Guide**
- Voice mail **Quick Guide**
- Call Parking with ***
Portal Use
- Desktop Call Control
- How to Enable Voicemail Transcription
- Accessing voicemail through the portal
- Using Single Sign On (SSO)
- Robocall and Spam Protection
- Utilizing Chat Within The Portal
Using Your Desk Phone
Using the User Web Portal
Basic User Guide
- Voicemail
- Answering Rules - Call Forwarding, Simultaneous Ring (Sim Ring), Just Ring Extension
- Call History
- Call Handling
- Time Frames
- Changing Personal Settings