User Guides

Miscellaneous

• Using 933 to Verify Emergency Address
• Enabling Screen Sharing with MacOS
• How to install Level365 Softphone Pro
• Dialtone For Apple iOS
• How to enable notifications in Google Chrome
• Click To Call Chrome Plug-in

Fax

• How to send a Fax using your email
• Email to Fax using Outlook
• Fax ATA Initial Setup
• Troubleshooting Fax ATA Connections

Phone Use

• Yealink Wireless Headset Adapter
• Conference Bridge Leader Star Codes
• General Use Star Codes
• Forwarding your extension from your phone using the voice mail tree
• Voice mail **In Depth Guide**
• Voice mail **Quick Guide**

See all 15 articles

Portal Use

• Desktop Call Control
• Adding multiple email recipients for unified messaging.
• Password Reset
• Inbound Call Blocking
• Sending Texts/SMS from the portal
• How to Enable Voicemail Transcription

See all 24 articles

Basic User Guide

• Answering Rules - Call Forwarding, Simultaneous Ring (Sim Ring), Just Ring Extension

Office Manager

• Auto Attendants

FAQ (Frequently Asked Questions)

• Level365 Web Phone Client